Do I need to create an account to place an order?
Yes, you must create an account to place an order. Creating an account will allow you to manage your billing/shipping information as well as access your order status and history. You can create an account by clicking here and completing the Register information. Once complete, click ‘Register’ to create your account.
You can also create an account during the checkout process.
Once you have created your account, you can login for future visits. You will need to use the email address associated with your account to login.
How do I change my password?
1. Go to account login which can be found on the top right of the navigation bar, or by simply clicking here.
2. Under the Login section, click the link “Lost your password?”.
3. Enter the email address or username you used to set up your account on Cask and Barrel Club.
4. Once you click the ‘Reset Password’ button, you will receive an email which contains a link that will direct you to reset your password on our website. In the email, click the link ‘Click here to reset your password’. This will take you to the password reset page on our site. Please enter a new password of your choice and confirm the password by reentering it. Click the ‘Save’ button to complete this action.
Can you arrange for delivery outside of the United States?
No, Cask and Barrel Club cannot arrange for the delivery of orders outside of the United States.
Can I cancel my order?
No, orders cannot be canceled. All sales are final. If you have concerns about your order, please contact [email protected].
Do you offer refunds?
Unless otherwise specified, products offered through the Cask and Barrel Club are not returnable after purchase. You assume the responsibility for your purchase, and no refunds will be issued.
Can you detail your shipping times and prices?
Orders are processed Monday – Friday, with the exception of federal holidays. We do not offer expedited or international shipping at this time. We offer complimentary Ground Shipping for orders of four or more products. For all other orders the following Ground Shipping rates apply:
- Three items – $11
- Two items – $13
- One item $15